Help

Step-by-step guides to ON Comms Cloud, from your free trial to a show on air. Each page is one task, with pictures of the screens you will see.

Getting started

From your free trial to your crew on air.

  1. Your free trial2 min
  2. Sign up and confirm your email3 min
  3. Open your talkback2 min
  4. Get your crew on5 min
  5. For your crew: talk, lock and levels3 min

Admin

People, groups and lines, and who hears what.

  1. Add a user2 min
  2. Disable or remove a user2 min
  3. Groups and partylines4 min
  4. Who can talk or listen3 min
  5. Priority lines2 min
  6. Mic test lines2 min
  7. Stream Deck and Companion5 min
  8. Back up and restore3 min

ON Comms Tally

Camera tally from your vision mixer to your operators’ screens.

  1. Install ON Comms Tally5 min
  2. Connect it with your Tally code3 min
  3. Add a switcher: ATEM5 min
  4. Add a switcher: vMix5 min
  5. Add a switcher: TSL UMD10 min
  6. Give each operator a camera3 min
  7. What the colours mean2 min

ON Comms Bridge

A partyline into your sound desk, Dante or venue talkback, and back.

  1. Install ON Comms Bridge5 min
  2. Connect it with your Bridge code3 min
  3. Choose a device and channels5 min
  4. Gains, and why mix-minus matters4 min
  5. Dante and desk wiring5 min

Stuck on a step?

Write to support@oncommstalkback.com with the page you are on and what your screen says. Or book a walkthrough, and we will go through it with you.