Built not to take you off air

Networks fail during shows. This is what ON Comms does when they do — and, where we could, what we measured.

What happens when

  • A phone moves from Wi-Fi to 4G

    The app picks up the same session on the new network, rather than joining again. A line locked open stays open.

    Measured Arriving on Wi-Fi: under half a second of silence. Leaving it: 3.5–4.2 s. On an Android 15 emulator — a real phone clings to fading Wi-Fi first, so expect longer.

  • The connection drops

    The panel dims and says RECONNECTING, with a double beep and a buzz every 8 seconds until it is back, and one higher tone when it is. It rejoins by itself; a line that was locked open comes back closed, the safe way round.

    Measured The warning is up 0.1 s after the server goes, in a browser.

  • A device vanishes

    Its account is held for about 20 seconds, then freed. Leaving, or closing the page, frees it at once.

    Measured 20.1 s for a browser, 21.3 s for the iPhone app.

  • Someone signs in on a second device

    The second device is refused, and told which device and group the account is on air in: two devices never fight over one person. A phone back from a tunnel cannot take the account back from the device that replaced it.

  • The venue network changesON Comms Server

    Once the change has held for 10 seconds, the server moves its audio to the new addresses — at most once a minute — and announces itself on the network again.

  • The server stops answeringON Comms Server

    The Mac and Windows apps ask it every 10 seconds; after six unanswered it is stopped and started again. A crash restarts it after a growing pause, never in a tight loop.

    Measured A frozen server replaced 75 s after it stopped answering.

  • The venue has no internetON Comms Server

    Everyone on the venue network keeps talking. The licence runs for 30 days without checking in.

  • The switcher goes quiet

    Every camera it feeds reads NO TALLY. A camera nobody has heard about reads unknown, never “off” — a wrong colour is worse than none.

  • It is plugged into a truck network

    Nothing floods it: no broadcast or multicast but Bonjour’s own announcements, every retry with a floor and a cap, and TSL tally only listens.

    Tested Every part run against stand-ins, with anything sent off the computer refused, 25 September 2026.

  • The computer wants to sleep

    ON Comms Server, ON Comms Tally and ON Comms Bridge keep the computer awake while they work.

  • An update arrives mid-showON Comms Server

    It installs only when an admin chooses. On Windows it does not even download one while anyone is on air.

Ask us what happens when…

Bring the failure you worry about most. We’ll show you what ON Comms does about it.